DisneyStore.com: return policy for defective items that are sold...
A DisneyStore.com customer review by GetHuman user GetHuman-433491 from November 18th, 2017
Background on GetHuman-433491's case
GetHuman: GetHuman-433491 - can you tell our other DisneyStore.com customers when your case took place?
GetHuman-433491: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to DisneyStore.com, and if so, how?
GetHuman: And which of these common DisneyStore.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433491 a list of common DisneyStore.com problems)
GetHuman-433491: "Complaint" was why I was trying to call.
GetHuman-433491's review of DisneyStore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's DisneyStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433491: return policy for defective items that are sold out is a little confusing but they found a way to help me
GetHuman: Let's quantify your experience contacting DisneyStore.com. On a scale of 1 to 5, how easy is it go get help on a DisneyStore.com problem?
GetHuman-433491: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433491: I'd give them a one out of five on communication.
GetHuman: And what about DisneyStore.com's ability to quickly and effectively address your problem?
GetHuman-433491: For that I would say three out of five.
GetHuman: And finally- any advice for other DisneyStore.com customers?
GetHuman-433491: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DisneyStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433491 taken from his DisneyStore.com customer service problem that occurred on November 9th, 2017.