Dollar Rent-A-Car: A completely useless company on so many fronts...
A Dollar Rent-A-Car customer review by GetHuman user ~michael from November 23rd, 2017
Background on ~michael's case
GetHuman: ~michael - can you tell our other Dollar Rent-A-Car customers when your case took place?
~michael: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Dollar Rent-A-Car, and if so, how?
GetHuman: And which of these common Dollar Rent-A-Car customer issues best describes the reason you wanted to talk to them?
(Shows ~michael a list of common Dollar Rent-A-Car problems)
~michael: "Make a booking" was why I was trying to call.
~michael's review of Dollar Rent-A-Car customer service
GetHuman: So how would you sum up your experience for GetHuman's Dollar Rent-A-Car customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michael: A completely useless company on so many fronts. *Here's a number (you won't find anywhere) if you need to talk to a human (who doesn't sound like a robot). ***-***-****
GetHuman: Let's quantify your experience contacting Dollar Rent-A-Car. On a scale of 1 to 5, how easy is it go get help on a Dollar Rent-A-Car problem?
~michael: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michael: I'd give them a five out of five on communication.
GetHuman: And what about Dollar Rent-A-Car's ability to quickly and effectively address your problem?
~michael: For that I would say two out of five.
GetHuman: And finally- any advice for other Dollar Rent-A-Car customers?
~michael: Call them early in the day or late. Don't forget any personal or account information you might need for Dollar Rent-A-Car to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michael taken from his Dollar Rent-A-Car customer service problem that occurred on November 22nd, 2017.