Dollar Tree: the lady ("who claimed to be an manager") didn...

A Dollar Tree customer review by GetHuman user ~zywalker from November 19th, 2017

Background on ~zywalker's case

GetHuman: ~zywalker - can you tell our other Dollar Tree customers when your case took place?
~zywalker: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Dollar Tree, and if so, how?
~zywalker: I used the 877-530-8733 number I found for on the GetHuman Dollar Tree customer phone number page I was on: Dollar Tree Customer Service Phone Number
GetHuman: And which of these common Dollar Tree customer issues best describes the reason you wanted to talk to them?
(Shows ~zywalker a list of common Dollar Tree problems)
~zywalker: "Complaint" was why I was trying to call.

~zywalker's review of Dollar Tree customer service

GetHuman: So how would you sum up your experience for GetHuman's Dollar Tree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~zywalker: the lady ("who claimed to be an manager") didn't an once of customer service of common sense!!!*Call Me @ ***-***-****
GetHuman: Let's quantify your experience contacting Dollar Tree. On a scale of 1 to 5, how easy is it go get help on a Dollar Tree problem?
~zywalker: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~zywalker: I'd give them a one out of five on communication.
GetHuman: And what about Dollar Tree's ability to quickly and effectively address your problem?
~zywalker: For that I would say three out of five.
GetHuman: And finally- any advice for other Dollar Tree customers?
~zywalker: Call them early in the day or late. Don't forget any personal or account information you might need for Dollar Tree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~zywalker taken from his Dollar Tree customer service problem that occurred on November 10th, 2017.

Dollar Tree

1.82 of 5 stars | 55 reviews

~zywalker's Dollar Tree Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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