Dominion Virginia Power: Pressed * and was connected immediately.
A Dominion Virginia Power customer review by GetHuman user ~Virginia Customer from November 24th, 2017
Background on ~Virginia Customer's case
GetHuman: ~Virginia Customer - can you tell our other Dominion Virginia Power customers when your case took place?
~Virginia Customer: Yes I can. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Dominion Virginia Power, and if so, how?
GetHuman: And which of these common Dominion Virginia Power customer issues best describes the reason you wanted to talk to them?
(Shows ~Virginia Customer a list of common Dominion Virginia Power problems)
~Virginia Customer: "Complaint" was why I was trying to call.
~Virginia Customer's review of Dominion Virginia Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Dominion Virginia Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Virginia Customer: Pressed * and was connected immediately.
GetHuman: Let's quantify your experience contacting Dominion Virginia Power. On a scale of 1 to 5, how easy is it go get help on a Dominion Virginia Power problem?
~Virginia Customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Virginia Customer: I'd give them a five out of five on communication.
GetHuman: And what about Dominion Virginia Power's ability to quickly and effectively address your problem?
~Virginia Customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Dominion Virginia Power customers?
~Virginia Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Dominion Virginia Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Virginia Customer taken from his Dominion Virginia Power customer service problem that occurred on November 22nd, 2017.