Drugstore.com: Never answer..it sound busy all the time am cal...

A Drugstore.com customer review by GetHuman user ~ines rampolla from November 28th, 2017

Background on ~ines rampolla's case

GetHuman: ~ines rampolla - can you tell our other Drugstore.com customers when your case took place?
~ines rampolla: Yes. It was morning, on November 25th.
GetHuman: Did you reach out to Drugstore.com, and if so, how?
~ines rampolla: I used the 800-925-4733 number I found for on the GetHuman Drugstore.com customer phone number page I was on: Drugstore.com Customer Service Phone Number
GetHuman: And which of these common Drugstore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~ines rampolla a list of common Drugstore.com problems)
~ines rampolla: "Overcharge/Strange charge" was why I was trying to call.

~ines rampolla's review of Drugstore.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Drugstore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ines rampolla: Never answer..it sound busy all the time am callimg since friday
GetHuman: Let's quantify your experience contacting Drugstore.com. On a scale of 1 to 5, how easy is it go get help on a Drugstore.com problem?
~ines rampolla: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ines rampolla: I'd give them a one out of five on communication.
GetHuman: And what about Drugstore.com's ability to quickly and effectively address your problem?
~ines rampolla: For that I would say three out of five.
GetHuman: And finally- any advice for other Drugstore.com customers?
~ines rampolla: Call them early in the day or late. Don't forget any personal or account information you might need for Drugstore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ines rampolla taken from his Drugstore.com customer service problem that occurred on November 25th, 2017.

Drugstore.com

2.25 of 5 stars | 21 reviews

~ines rampolla's Drugstore.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Drugstore.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Drugstore.com in any way.

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