Dunkin Donuts in Pine Bush NY is horrible. The...
A Dunkin customer review by GetHuman user GetHuman-103951 from November 17th, 2017
Background on GetHuman-103951's case
GetHuman: GetHuman-103951 - can you tell our other Dunkin customers when your case took place?
GetHuman-103951: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to Dunkin, and if so, how?
GetHuman: And which of these common Dunkin customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-103951 a list of common Dunkin problems)
GetHuman-103951: "Delivery problem" was why I was trying to call.
GetHuman-103951's review of Dunkin customer service
GetHuman: So how would you sum up your experience for GetHuman's Dunkin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-103951: Dunkin Donuts in Pine Bush NY is horrible. The district manager Dee treats employees like dirt. Always yelling at them for something so stupid. She fired people that actually are good for the company and keeps dead beat workers. She takes promotions away for no good reasons. You need to get rid of her and look into some of the employees she dismissed. Even the one's she forced out cause of personal reasons with the employee that couldn't take promotion so she had to quit. Fix her and the place with shine. Bring back valuable employees and you won't be sorry you did.
GetHuman: Let's quantify your experience contacting Dunkin. On a scale of 1 to 5, how easy is it go get help on a Dunkin problem?
GetHuman-103951: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-103951: I'd give them a three out of five on communication.
GetHuman: And what about Dunkin's ability to quickly and effectively address your problem?
GetHuman-103951: For that I would say one out of five.
GetHuman: And finally- any advice for other Dunkin customers?
GetHuman-103951: Call them early in the day or late. Don't forget any personal or account information you might need for Dunkin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-103951 taken from his Dunkin customer service problem that occurred on November 8th, 2017.