E-ZPass Maryland: Was put on hold for over an hour, ** minutes, w...

A E-ZPass Maryland customer review by GetHuman user ~BGE from November 26th, 2017

Background on ~BGE's case

GetHuman: ~BGE - can you tell our other E-ZPass Maryland customers when your case took place?
~BGE: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to E-ZPass Maryland, and if so, how?
~BGE: I used the 888-321-6824 number I found for on the GetHuman E-ZPass Maryland customer phone number page I was on: E-ZPass Maryland Customer Service Phone Number
GetHuman: And which of these common E-ZPass Maryland customer issues best describes the reason you wanted to talk to them?
(Shows ~BGE a list of common E-ZPass Maryland problems)
~BGE: "Cancel booking" was why I was trying to call.

~BGE's review of E-ZPass Maryland customer service

GetHuman: So how would you sum up your experience for GetHuman's E-ZPass Maryland customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BGE: Was put on hold for over an hour, ** minutes, when they first said it was about a * minutes wait. No one ever answer the waiting call.
GetHuman: Let's quantify your experience contacting E-ZPass Maryland. On a scale of 1 to 5, how easy is it go get help on a E-ZPass Maryland problem?
~BGE: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BGE: I'd give them a five out of five on communication.
GetHuman: And what about E-ZPass Maryland's ability to quickly and effectively address your problem?
~BGE: For that I would say five out of five.
GetHuman: And finally- any advice for other E-ZPass Maryland customers?
~BGE: Call them early in the day or late. Don't forget any personal or account information you might need for E-ZPass Maryland to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BGE taken from his E-ZPass Maryland customer service problem that occurred on November 21st, 2017.

E-ZPass Maryland

2.80 of 5 stars | 54 reviews

~BGE's E-ZPass Maryland Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like E-ZPass Maryland, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with E-ZPass Maryland in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!