E-ZPass West Virginia: Tiffany was great and very helpful. She has an...
A E-ZPass West Virginia customer review by GetHuman user GetHuman-81029 from November 14th, 2017
Background on GetHuman-81029's case
GetHuman: GetHuman-81029 - can you tell our other E-ZPass West Virginia customers when your case took place?
GetHuman-81029: Yes. It was evening, on November 5th.
GetHuman: Did you reach out to E-ZPass West Virginia, and if so, how?
GetHuman: And which of these common E-ZPass West Virginia customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-81029 a list of common E-ZPass West Virginia problems)
GetHuman-81029: "Make a booking" was why I was trying to call.
GetHuman-81029's review of E-ZPass West Virginia customer service
GetHuman: So how would you sum up your experience for GetHuman's E-ZPass West Virginia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-81029: Tiffany was great and very helpful. She has an excellent phone voice.
GetHuman: Let's quantify your experience contacting E-ZPass West Virginia. On a scale of 1 to 5, how easy is it go get help on a E-ZPass West Virginia problem?
GetHuman-81029: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-81029: I'd give them a five out of five on communication.
GetHuman: And what about E-ZPass West Virginia's ability to quickly and effectively address your problem?
GetHuman-81029: For that I would say one out of five.
GetHuman: And finally- any advice for other E-ZPass West Virginia customers?
GetHuman-81029: Call them early in the day or late. Don't forget any personal or account information you might need for E-ZPass West Virginia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-81029 taken from his E-ZPass West Virginia customer service problem that occurred on November 5th, 2017.
E-ZPass West Virginia
3.00 of 5 stars | 1 reviews
GetHuman-81029's E-ZPass West Virginia Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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