EBT Benefit Services: I need to speak to someone

A EBT Benefit Services customer review by GetHuman user GetHuman-400721 from November 26th, 2017

Background on GetHuman-400721's case

GetHuman: GetHuman-400721 - can you tell our other EBT Benefit Services customers when your case took place?
GetHuman-400721: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to EBT Benefit Services, and if so, how?
GetHuman-400721: I used the 888-997-9444 number I found for on the GetHuman EBT Benefit Services customer phone number page I was on: EBT Benefit Services Customer Service Phone Number
GetHuman: And which of these common EBT Benefit Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-400721 a list of common EBT Benefit Services problems)
GetHuman-400721: "Renew coverage" was why I was trying to call.

GetHuman-400721's review of EBT Benefit Services customer service

GetHuman: So how would you sum up your experience for GetHuman's EBT Benefit Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-400721: I need to speak to someone
GetHuman: Let's quantify your experience contacting EBT Benefit Services. On a scale of 1 to 5, how easy is it go get help on a EBT Benefit Services problem?
GetHuman-400721: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-400721: I'd give them a four out of five on communication.
GetHuman: And what about EBT Benefit Services's ability to quickly and effectively address your problem?
GetHuman-400721: For that I would say three out of five.
GetHuman: And finally- any advice for other EBT Benefit Services customers?
GetHuman-400721: Call them early in the day or late. Don't forget any personal or account information you might need for EBT Benefit Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-400721 taken from his EBT Benefit Services customer service problem that occurred on November 20th, 2017.

EBT Benefit Services

1.00 of 5 stars | 7 reviews

GetHuman-400721's EBT Benefit Services Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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