EL Al Airlines: They over charge more money for better seats b...
A EL Al Airlines customer review by GetHuman user ~Gustave Rieu from November 22nd, 2017
Background on ~Gustave Rieu's case
GetHuman: ~Gustave Rieu - can you tell our other EL Al Airlines customers when your case took place?
~Gustave Rieu: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to EL Al Airlines, and if so, how?
GetHuman: And which of these common EL Al Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Gustave Rieu a list of common EL Al Airlines problems)
~Gustave Rieu: "Missing item" was why I was trying to call.
~Gustave Rieu's review of EL Al Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's EL Al Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gustave Rieu: They over charge more money for better seats but when you get in the airplane is different story.
GetHuman: Let's quantify your experience contacting EL Al Airlines. On a scale of 1 to 5, how easy is it go get help on a EL Al Airlines problem?
~Gustave Rieu: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gustave Rieu: I'd give them a five out of five on communication.
GetHuman: And what about EL Al Airlines's ability to quickly and effectively address your problem?
~Gustave Rieu: For that I would say five out of five.
GetHuman: And finally- any advice for other EL Al Airlines customers?
~Gustave Rieu: Call them early in the day or late. Don't forget any personal or account information you might need for EL Al Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gustave Rieu taken from his EL Al Airlines customer service problem that occurred on November 18th, 2017.