Easyjet Customer Reviews

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Easyjet Ratings Summary

SUPPORT QUALITY
3.3
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
31.5
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Easyjet Reviews 1 - 14 of 14

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 by Anonymous - from 26 days ago

Good - she knew what she was talking about and gave clear instructions. Read full review ›
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 by Anonymous - from 6 mos ago

excellent assistance, very thorough. WHY don't they have this phone number listed on their website?!! Read full review ›
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 by Anonymous - from 9 mos ago

Immediate human telephone contact--picked up in 15 seconds! Read full review ›
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 by kutless - from 9 mos ago

Good direct phone number. They charge 10 pence per minute in addition. Read full review ›
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 by Coomb Raider - from 1 yr ago

Rang at 1230 and gave up at 1515, if I ever hear Eternity by Robbie Williams, I'm like a bird Nelly Fertado or Drops of Jupiter ever again, Read full review ›
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 by judles - from 1 yr ago

FANTASTIC flight 20th October 2010 Rhodes to London-Gatwick. First time we have flown with this Company and if won't be the last!! Crew frie Read full review ›
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 by Anonymous - from 1 yr ago

horrendous customer service.Have been trying unsuccessfully for 3 mths to get a refund and have received about 50 emails and not one from th Read full review ›
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 by Anonymous - from 1 yr ago

This is the worst airline ever. The customer service was absolutely terrible. Do not fly Easyjet. Read full review ›
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 by Anonymous - from 1 yr ago

Wanted to talk to a human being and gave up after being on hold on an 0871 number for 40 minutes. Read full review ›
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 by Anonymous - from 1 yr ago

Person Listened, communicated well and went away to look at the issue. Placed on hold whilct this went on. (£0.10 per minute call cost to m Read full review ›
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 by Anonymous - from 1 yr ago

The worst customer care service in the world Read full review ›
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 by Anonymous - from 1 yr ago

very helpful Read full review ›
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 by Anonymous - from 2 yrs ago

Said customer centre was closed (even though ran inside office hours) - redirected to voice activated options at 10p per minute Read full review ›
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 by downunder - from 2 yrs ago

too long to wait for a long distance call these deys Read full review ›
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 by border reiver - from 2 yrs ago

I finally got through - the secret is to omit the 0 and just dial 871 244 2366 (I added country code 44 calling from Finland) Got through pr Read full review ›
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