Ebates Shopping.com: all questions answered and given info I needed...
A Ebates Shopping.com customer review by GetHuman user ~just me from November 27th, 2017
Background on ~just me's case
GetHuman: ~just me - can you tell our other Ebates Shopping.com customers when your case took place?
~just me: Yes. It was evening, on November 23rd.
GetHuman: Did you reach out to Ebates Shopping.com, and if so, how?
GetHuman: And which of these common Ebates Shopping.com customer issues best describes the reason you wanted to talk to them?
(Shows ~just me a list of common Ebates Shopping.com problems)
~just me: "Make a purchase" was why I was trying to call.
~just me's review of Ebates Shopping.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ebates Shopping.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~just me: all questions answered and given info I needed. no problems no waiting.
GetHuman: Let's quantify your experience contacting Ebates Shopping.com. On a scale of 1 to 5, how easy is it go get help on a Ebates Shopping.com problem?
~just me: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~just me: I'd give them a five out of five on communication.
GetHuman: And what about Ebates Shopping.com's ability to quickly and effectively address your problem?
~just me: For that I would say two out of five.
GetHuman: And finally- any advice for other Ebates Shopping.com customers?
~just me: Call them early in the day or late. Don't forget any personal or account information you might need for Ebates Shopping.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~just me taken from his Ebates Shopping.com customer service problem that occurred on November 23rd, 2017.