Electrolux: Could not have been worse. Had to call repeate...
A Electrolux customer review by GetHuman user ~Electrolux sux from November 22nd, 2017
Background on ~Electrolux sux's case
GetHuman: ~Electrolux sux - can you tell our other Electrolux customers when your case took place?
~Electrolux sux: Yeah. It was evening, on November 20th.
GetHuman: Did you reach out to Electrolux, and if so, how?
GetHuman: And which of these common Electrolux customer issues best describes the reason you wanted to talk to them?
(Shows ~Electrolux sux a list of common Electrolux problems)
~Electrolux sux: "Where to buy" was why I was trying to call.
~Electrolux sux's review of Electrolux customer service
GetHuman: So how would you sum up your experience for GetHuman's Electrolux customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Electrolux sux: Could not have been worse. Had to call repeatedly, only for them to breach their warranty.
GetHuman: Let's quantify your experience contacting Electrolux. On a scale of 1 to 5, how easy is it go get help on a Electrolux problem?
~Electrolux sux: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Electrolux sux: I'd give them a five out of five on communication.
GetHuman: And what about Electrolux's ability to quickly and effectively address your problem?
~Electrolux sux: For that I would say four out of five.
GetHuman: And finally- any advice for other Electrolux customers?
~Electrolux sux: Call them early in the day or late. Don't forget any personal or account information you might need for Electrolux to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Electrolux sux taken from his Electrolux customer service problem that occurred on November 20th, 2017.