Eli Lilly and Company: People very nice but of no help in resolving a...
A Eli Lilly and Company customer review by GetHuman user GetHuman-104621 from November 25th, 2017
Background on GetHuman-104621's case
GetHuman: GetHuman-104621 - can you tell our other Eli Lilly and Company customers when your case took place?
GetHuman-104621: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Eli Lilly and Company, and if so, how?
GetHuman: And which of these common Eli Lilly and Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104621 a list of common Eli Lilly and Company problems)
GetHuman-104621: "None of those really matches why I wanted to call Eli Lilly and Company that day." was why I was trying to call.
GetHuman-104621's review of Eli Lilly and Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Eli Lilly and Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104621: People very nice but of no help in resolving a side effect of the med.
GetHuman: Let's quantify your experience contacting Eli Lilly and Company. On a scale of 1 to 5, how easy is it go get help on a Eli Lilly and Company problem?
GetHuman-104621: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104621: I'd give them a two out of five on communication.
GetHuman: And what about Eli Lilly and Company's ability to quickly and effectively address your problem?
GetHuman-104621: For that I would say five out of five.
GetHuman: And finally- any advice for other Eli Lilly and Company customers?
GetHuman-104621: Call them early in the day or late. Don't forget any personal or account information you might need for Eli Lilly and Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104621 taken from his Eli Lilly and Company customer service problem that occurred on November 21st, 2017.