Eli Lilly and Company: I wanted to know why Forteo is causing my sever...

A Eli Lilly and Company customer review by GetHuman user ~Bette bell from November 16th, 2017

Background on ~Bette bell's case

GetHuman: ~Bette bell - can you tell our other Eli Lilly and Company customers when your case took place?
~Bette bell: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to Eli Lilly and Company, and if so, how?
~Bette bell: I used the 317-276-2000 number I found for on the GetHuman Eli Lilly and Company customer phone number page I was on: Eli Lilly and Company Customer Service Phone Number
GetHuman: And which of these common Eli Lilly and Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Bette bell a list of common Eli Lilly and Company problems)
~Bette bell: "None of those really matches why I wanted to call Eli Lilly and Company that day." was why I was trying to call.

~Bette bell's review of Eli Lilly and Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Eli Lilly and Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bette bell: I wanted to know why Forteo is causing my severe stomach pain. I have been taking the shots for * weeks. Have these shots caused irreversible damage to my stomach?
GetHuman: Let's quantify your experience contacting Eli Lilly and Company. On a scale of 1 to 5, how easy is it go get help on a Eli Lilly and Company problem?
~Bette bell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bette bell: I'd give them a five out of five on communication.
GetHuman: And what about Eli Lilly and Company's ability to quickly and effectively address your problem?
~Bette bell: For that I would say two out of five.
GetHuman: And finally- any advice for other Eli Lilly and Company customers?
~Bette bell: Call them early in the day or late. Don't forget any personal or account information you might need for Eli Lilly and Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bette bell taken from his Eli Lilly and Company customer service problem that occurred on November 8th, 2017.

Eli Lilly and Company

3.00 of 5 stars | 8 reviews

~Bette bell's Eli Lilly and Company Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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