Embarq: quickly solved problem and was polite

A Embarq customer review by GetHuman user GetHuman-45568 from November 16th, 2017

Background on GetHuman-45568's case

GetHuman: GetHuman-45568 - can you tell our other Embarq customers when your case took place?
GetHuman-45568: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Embarq, and if so, how?
GetHuman-45568: I used the 888-723-8010 number I found for on the GetHuman Embarq customer phone number page I was on: Embarq Customer Service Phone Number
GetHuman: And which of these common Embarq customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-45568 a list of common Embarq problems)
GetHuman-45568: "Question" was why I was trying to call.

GetHuman-45568's review of Embarq customer service

GetHuman: So how would you sum up your experience for GetHuman's Embarq customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-45568: quickly solved problem and was polite
GetHuman: Let's quantify your experience contacting Embarq. On a scale of 1 to 5, how easy is it go get help on a Embarq problem?
GetHuman-45568: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-45568: I'd give them a two out of five on communication.
GetHuman: And what about Embarq's ability to quickly and effectively address your problem?
GetHuman-45568: For that I would say three out of five.
GetHuman: And finally- any advice for other Embarq customers?
GetHuman-45568: Call them early in the day or late. Don't forget any personal or account information you might need for Embarq to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-45568 taken from his Embarq customer service problem that occurred on November 12th, 2017.

Embarq

3.83 of 5 stars | 2 reviews

GetHuman-45568's Embarq Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Embarq, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Embarq in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!