Epson: Your technician was wonderful, patient, and too...
A Epson customer review by GetHuman user ~ did not see it 147? from November 23rd, 2017
Background on ~ did not see it 147?'s case
GetHuman: ~ did not see it 147? - can you tell our other Epson customers when your case took place?
~ did not see it 147?: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to Epson, and if so, how?
GetHuman: And which of these common Epson customer issues best describes the reason you wanted to talk to them?
(Shows ~ did not see it 147? a list of common Epson problems)
~ did not see it 147?: "Returns" was why I was trying to call.
~ did not see it 147?'s review of Epson customer service
GetHuman: So how would you sum up your experience for GetHuman's Epson customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ did not see it 147?: Your technician was wonderful, patient, and took excellent care of presenting information. I am not a techie and he really took time and effort to get me to obtain the place we needed to be. Give that man a raise! Janet
GetHuman: Let's quantify your experience contacting Epson. On a scale of 1 to 5, how easy is it go get help on a Epson problem?
~ did not see it 147?: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ did not see it 147?: I'd give them a four out of five on communication.
GetHuman: And what about Epson's ability to quickly and effectively address your problem?
~ did not see it 147?: For that I would say five out of five.
GetHuman: And finally- any advice for other Epson customers?
~ did not see it 147?: Call them early in the day or late. Don't forget any personal or account information you might need for Epson to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ did not see it 147? taken from his Epson customer service problem that occurred on November 19th, 2017.