Equator.com: I waited less than a minute and they were very...
A Equator.com customer review by GetHuman user ~Short Sales R Us from November 24th, 2017
Background on ~Short Sales R Us's case
GetHuman: ~Short Sales R Us - can you tell our other Equator.com customers when your case took place?
~Short Sales R Us: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to Equator.com, and if so, how?
GetHuman: And which of these common Equator.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Short Sales R Us a list of common Equator.com problems)
~Short Sales R Us: "Overcharge/Strange charge" was why I was trying to call.
~Short Sales R Us's review of Equator.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Equator.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Short Sales R Us: I waited less than a minute and they were very helpful.
GetHuman: Let's quantify your experience contacting Equator.com. On a scale of 1 to 5, how easy is it go get help on a Equator.com problem?
~Short Sales R Us: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Short Sales R Us: I'd give them a three out of five on communication.
GetHuman: And what about Equator.com's ability to quickly and effectively address your problem?
~Short Sales R Us: For that I would say four out of five.
GetHuman: And finally- any advice for other Equator.com customers?
~Short Sales R Us: Call them early in the day or late. Don't forget any personal or account information you might need for Equator.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Short Sales R Us taken from his Equator.com customer service problem that occurred on November 16th, 2017.