Eureka Vacuum: very helpful and nice customer service

A Eureka Vacuum customer review by GetHuman user ~dk from November 26th, 2017

Background on ~dk's case

GetHuman: ~dk - can you tell our other Eureka Vacuum customers when your case took place?
~dk: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Eureka Vacuum, and if so, how?
~dk: I used the 800-282-2886 number I found for on the GetHuman Eureka Vacuum customer phone number page I was on: Eureka Vacuum Customer Service Phone Number
GetHuman: And which of these common Eureka Vacuum customer issues best describes the reason you wanted to talk to them?
(Shows ~dk a list of common Eureka Vacuum problems)
~dk: "Repairs" was why I was trying to call.

~dk's review of Eureka Vacuum customer service

GetHuman: So how would you sum up your experience for GetHuman's Eureka Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dk: very helpful and nice customer service
GetHuman: Let's quantify your experience contacting Eureka Vacuum. On a scale of 1 to 5, how easy is it go get help on a Eureka Vacuum problem?
~dk: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dk: I'd give them a five out of five on communication.
GetHuman: And what about Eureka Vacuum's ability to quickly and effectively address your problem?
~dk: For that I would say five out of five.
GetHuman: And finally- any advice for other Eureka Vacuum customers?
~dk: Call them early in the day or late. Don't forget any personal or account information you might need for Eureka Vacuum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dk taken from his Eureka Vacuum customer service problem that occurred on November 19th, 2017.

Eureka Vacuum

5.00 of 5 stars | 7 reviews

~dk's Eureka Vacuum Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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