“I have been trying to get refund since August 2010. It is now almost May 2011. They take no respnsibility for taking care of their customers”Read full review ›
“After 1.5 HOURS, I hung up. Wouldn't you. This is only in CANADA, right, or are we being misled or they are HORRIBLY understaffed. Pathetic ”Read full review ›
“The rep told he can't help me,when I asked him to talk to his boss, he told me his boss and his boss' boss can not even help me. The worse t”Read full review ›
“I waited a very long time but had all my problems fixed. I got a full refund a mistake I made on a same day booking. Using speaker phone was”Read full review ›
“I waited a long time but it was worth it. I was given a full refund for a mistake I made on my same day booking. Speaker phone helped :)”Read full review ›
“I had to call twice (the first time the wait was 15 min) because I was hung up on right away. Their hold music in general is terrible, and l”Read full review ›
“I am on hold as i write this after 80 minutes and 4 transfers each one with a fresh wait. all i wantto do is make anew booking and apply an ”Read full review ›
“After being on hold for what seems like an endless amount of time, the call keeps getting disconnected and I'm asked to do a quality survey!”Read full review ›