Expedia Customer Reviews

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Expedia Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
35.3
MINUTES - AVERAGE
OVERALL RATING
2.1
OUT OF 5


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Recent Expedia Reviews 1 - 15 of 74

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 by Anonymous - from 3 days ago

The instructions given to reduce wait times actually worked! Another number I had called earlier in the day had me on hold for many minute Read full review ›
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 by Bithlord - from 2 mos ago

After waiting on hold on the toll free number I dialed this number on my cell phone. Got a human in less than 5 minutes, and was done with Read full review ›
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 by Kurt - from 2 mos ago

Never book with Expedia over the phone: I called twice for the same fligt and both experiences were at a level that you would not expect_ th Read full review ›
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 by queendeneen - from 3 mos ago

I WILL NEVER EVER AGAIN USE EXPEDITA AND I WOULD LET EVERYONE KNOW ABOUT MY EXPERIENCE.NEXT TIME I WILL JUST BOOK WITH THE HOTEL ITSELF. Read full review ›
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 by kas26 - from 3 mos ago

I had a phenomenal experience with some Expedia associated I spoke with over the phone, concerning a cancellation with my flights on US Airw Read full review ›
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 by Anonymous - from 5 mos ago

Never did get anyone to answer the phone, called over 3 days, 3+hours on hold. Finally called airline directly Read full review ›
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 by Anonymous - from 6 mos ago

could not get response Read full review ›
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 by Anonymous - from 7 mos ago

It's been 3 1/2 hrs and still no one!!! This is ridiculous! Read full review ›
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 by mcgowan - from 7 mos ago

great! Read full review ›
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 by mcgowan116 - from 7 mos ago

quick and easy Read full review ›
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 by don - from 7 mos ago

Quit waiting after 1 hr 45 mins on hold. Extremely annoying. I will try email but doubt any satisfaction will be forthcoming. No customer Read full review ›
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 by Anonymous - from 7 mos ago

After 2-1/2 hours on hold, no person ever came on the line. I don't think that anyone was there!!! Read full review ›
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 by PeacenLove - from 8 mos ago

Nearly criminal level of "customer service". Simply lost all information on an itinerary and "unable to process credit". Laughable and yet Read full review ›
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 by Anonymous - from 8 mos ago

I called to make 11 flight reservations.... 4 hours later I'm still on the phone. HORRIBLE CUSTOMER SERVICE. WON'T DO BUSINESS WITH THIS COM Read full review ›
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 by very upset - from 8 mos ago

I booked a hotel in Chicago through EXPEDIA last Friday for the next day. I drove several hours to get to Chicago and finally got to my rese Read full review ›
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