Expedia: My concerns were handled professionally and eff...
A Expedia customer review by GetHuman user ~From SF from November 25th, 2017
Background on ~From SF's case
GetHuman: ~From SF - can you tell our other Expedia customers when your case took place?
~From SF: Yeah. It was late at night, on November 20th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~From SF a list of common Expedia problems)
~From SF: "Find Itinerary" was why I was trying to call.
~From SF's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~From SF: My concerns were handled professionally and efficiently. Customer service was great.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~From SF: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~From SF: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~From SF: For that I would say three out of five.
GetHuman: And finally- any advice for other Expedia customers?
~From SF: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~From SF taken from his Expedia customer service problem that occurred on November 20th, 2017.