Expedia: I have been holding for more than *** min*can s...
A Expedia customer review by GetHuman user ~not happy from November 28th, 2017
Background on ~not happy's case
GetHuman: ~not happy - can you tell our other Expedia customers when your case took place?
~not happy: Yes. It was morning, on November 25th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common Expedia problems)
~not happy: "Make a Booking" was why I was trying to call.
~not happy's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: I have been holding for more than *** min*can somebody email me? so far I've been a loyal costumer
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~not happy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~not happy: For that I would say five out of five.
GetHuman: And finally- any advice for other Expedia customers?
~not happy: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his Expedia customer service problem that occurred on November 25th, 2017.