Expedia: i got to talk with somebody, connected me with...
A Expedia customer review by GetHuman user ~not hapy from November 28th, 2017
Background on ~not hapy's case
GetHuman: ~not hapy - can you tell our other Expedia customers when your case took place?
~not hapy: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~not hapy a list of common Expedia problems)
~not hapy: "Cancel Booking" was why I was trying to call.
~not hapy's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not hapy: i got to talk with somebody, connected me with unidentified voice mail...i need to talk with somebody to make sure that i a not on the street after paying all this money.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~not hapy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not hapy: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~not hapy: For that I would say three out of five.
GetHuman: And finally- any advice for other Expedia customers?
~not hapy: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not hapy taken from his Expedia customer service problem that occurred on November 25th, 2017.