Express Scripts Customer Reviews

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Express Scripts Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
13.0
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


See how Express Scripts has done over time on our Express Scripts ratings page.
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Recent Express Scripts Reviews 1 - 15 of 95

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 by doulosxp - from 1 mo ago

quick response by phone to my pressing '0' I got a very helpful live lady who helped me & also connected me to "data filtered" number. Wa Read full review ›
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 by Anonymous - from 1 mo ago

customer reps had no idea what is going on withy my complaint Read full review ›
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 by Anonymous - from 1 mo ago

Returned phone message with reference # to discuss "an important matter." Original caller spoke so fast during the message that I had to pl Read full review ›
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 by Anonymous - from 2 mos ago

Not direct to a human but it did transfer me me quickly. The lady was very helpful Read full review ›
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 by Lake317 - from 3 mos ago

This is the WORST pharmacy company in the world! They should not be allowed to handle medication period. Their customer service does not e Read full review ›
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 by carlcc - from 3 mos ago

took ck acct # billed 3 times for the same Med .never again. Read full review ›
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 by 7hills - from 3 mos ago

This enterprisenis totally incompetent. Due to their inability to properly store vital information they are endangering people's health. The Read full review ›
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 by ihateexpressscripta - from 3 mos ago

TERRIBLE COMPANY! Horrible experience and horrible Customer Service. I hate that my insurance company has made me go through them. I woul Read full review ›
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 by Bob Cronin - from 4 mos ago

Horrible experiences with this company! They are unbelievable! It is a wonder that no one has died while waiting for their prescriptions b Read full review ›
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 by Anonymous - from 4 mos ago

Horrible experiences with this company! They are unbelievable! It is a wonder that no one has died while waiting for their prescriptions b Read full review ›
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 by anonymous - from 4 mos ago

Horrible company...liars!! Read full review ›
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 by neilmartin - from 4 mos ago

They SUCK have to pay upfront which is illegial Read full review ›
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 by April - from 5 mos ago

what a jokle! Fisrt off you can never call the right number you will always be transfered because that person is "blocked" from some inform Read full review ›
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 by Unhappy Customer - from 5 mos ago

Took $347.31 from checking without authorization. Refused to refund after order was cancelled 4 days before shipping. Turn them into your Read full review ›
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 by BG - from 5 mos ago

We have just switched to this company recently and it has been bad from the start. They don't tell you that you have to have a credit card o Read full review ›
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