“Placed call with a operator that spoke broken english and did not answer my question. Called back 2nd time with different operator and fina”Read full review ›
“This was supposed a line direct to human, but it was the same recordings you get on other lines. About 5 minutes before customer service cam”Read full review ›
“Submitted my first prescription. Very poor integration with insurer, obtuse web site, etc. Then they double entered the order and sent me a ”Read full review ›
“I have now had to renewal requests I placed with ES that were supposed to go to my doctor. I confirmed with ES they fax twice and then are s”Read full review ›
“Was never notified that my Rx had a generic available, per my Dr's Rx there was no generic at time of dispense. When I called to get a refil”Read full review ›
“Horrible service. I continue to get overcharged on co-pays. Total breakdown between Express Scripts and their entities that handle high cost”Read full review ›
“Over 3 weeks and 3 contacts by docs office, still no prescription. Talked to numerous reps and supervisors. Story changes with each contact.”Read full review ›
“I spoke to Matt today on 3 Rx's faxed in on 29 June two of which have been misplaced by an internal glitch, not infrequent in my experience.”Read full review ›
“Keep in mind I called @ 4:00AM!!!! and I had to HUNT DOWN the phone number because they do not provide on on their website. I left an email ”Read full review ›
“Certainly not rep's fault, but I did not get a satisfactory answer to help me with my problem. 90 % sure I will go back to using local servi”Read full review ›