Exxon Mobil Card: Did not reach a human after dialing ***. I hav...
A Exxon Mobil Card customer review by GetHuman user ~Susie Wooten from November 22nd, 2017
Background on ~Susie Wooten's case
GetHuman: ~Susie Wooten - can you tell our other Exxon Mobil Card customers when your case took place?
~Susie Wooten: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Exxon Mobil Card, and if so, how?
GetHuman: And which of these common Exxon Mobil Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Susie Wooten a list of common Exxon Mobil Card problems)
~Susie Wooten: "Question" was why I was trying to call.
~Susie Wooten's review of Exxon Mobil Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Exxon Mobil Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Susie Wooten: Did not reach a human after dialing ***. I have lost my Exxon card.
GetHuman: Let's quantify your experience contacting Exxon Mobil Card. On a scale of 1 to 5, how easy is it go get help on a Exxon Mobil Card problem?
~Susie Wooten: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Susie Wooten: I'd give them a three out of five on communication.
GetHuman: And what about Exxon Mobil Card's ability to quickly and effectively address your problem?
~Susie Wooten: For that I would say four out of five.
GetHuman: And finally- any advice for other Exxon Mobil Card customers?
~Susie Wooten: Call them early in the day or late. Don't forget any personal or account information you might need for Exxon Mobil Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Susie Wooten taken from his Exxon Mobil Card customer service problem that occurred on November 18th, 2017.