Exxon Mobil Card: excellent. no wait. lovely women on the other...

A Exxon Mobil Card customer review by GetHuman user ~aanonymous from November 27th, 2017

Background on ~aanonymous's case

GetHuman: ~aanonymous - can you tell our other Exxon Mobil Card customers when your case took place?
~aanonymous: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Exxon Mobil Card, and if so, how?
~aanonymous: I used the 800-344-4355 number I found for on the GetHuman Exxon Mobil Card customer phone number page I was on: Exxon Mobil Card Customer Service Phone Number
GetHuman: And which of these common Exxon Mobil Card customer issues best describes the reason you wanted to talk to them?
(Shows ~aanonymous a list of common Exxon Mobil Card problems)
~aanonymous: "Setup an account" was why I was trying to call.

~aanonymous's review of Exxon Mobil Card customer service

GetHuman: So how would you sum up your experience for GetHuman's Exxon Mobil Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aanonymous: excellent. no wait. lovely women on the other end. ** years of excellent service.
GetHuman: Let's quantify your experience contacting Exxon Mobil Card. On a scale of 1 to 5, how easy is it go get help on a Exxon Mobil Card problem?
~aanonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aanonymous: I'd give them a four out of five on communication.
GetHuman: And what about Exxon Mobil Card's ability to quickly and effectively address your problem?
~aanonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Exxon Mobil Card customers?
~aanonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Exxon Mobil Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aanonymous taken from his Exxon Mobil Card customer service problem that occurred on November 19th, 2017.

Exxon Mobil Card

3.00 of 5 stars | 15 reviews

~aanonymous's Exxon Mobil Card Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Exxon Mobil Card, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Exxon Mobil Card in any way.

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