Facebook Customer Reviews

HomeRead Customer ReviewsFacebook Customer Reviews

Facebook Ratings Summary

SUPPORT QUALITY
1.5
OUT OF 5
COMMUNICATION
1.7
OUT OF 5
RESPONSIVENESS
23.2
MINUTES - AVERAGE
OVERALL RATING
2.2
OUT OF 5


See how Facebook has done over time on our Facebook ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Facebook too - we need to keep each other informed!


Recent Facebook Reviews 1 - 15 of 3232

Write your own review... 

 by Anonymous - from 1 day ago

Facebook does not offer phone support st this time that's ******* Read full review ›
Write your own review... 

 by Trevor - from 1 day ago

There is no online solution for my issue. So I called, but the recording tells me to go online. This is frustrating and inefficient. Read full review ›
Write your own review... 

 by Anonymous - from 1 day ago

the company needs to be shut down with such horrible service. Read full review ›
Write your own review... 

 by Anonymous - from 2 days ago

ive said it before no one really works here Read full review ›
Write your own review... 

 by KIMSKI - from 2 days ago

No one EVER ANSWERS A PHONE! you get a call back that is useless then they tell you they will forward your issue to another department. THE Read full review ›
Write your own review... 

 by Anonymous - from 2 days ago

In need of help Read full review ›
Write your own review... 

 by Anonymous - from 2 days ago

It is just a recording basically saying they do not have phone support and directed you back to the facebook page and then hung up. Read full review ›
Write your own review... 

 by Nancy Faircloth Tew - from 2 days ago

That's a damn shame people are usually having a problem Read full review ›
Write your own review... 

 by AquilusDomini - from 2 days ago

Facebook is a horrible company. I was booted due to the real name policy and this email address doesn't work, none of them do. Facebook di Read full review ›
Write your own review... 

 by Anonymous - from 3 days ago

did not answer Read full review ›
Write your own review... 

 by mamak - from 3 days ago

You guys never available?? Read full review ›
Write your own review... 

 by evan - from 3 days ago

been blocked for joining groups dont no why Read full review ›
Write your own review... 

 by Anonymous - from 3 days ago

Just want to give big **** YOU to facebook in general!!!!!!!!!!!!!!!!! the invasion of privacy and all else is criminal and extreeeeeeeeeeme Read full review ›
Write your own review... 

 by Tumbleweed TW Steve - from 3 days ago

Facebook SUCKS. They wanted my actual name all of a sudden for some reason. Then they wanted documentation of proof it was me. How does one Read full review ›
Write your own review... 

 by Boo-Boo007 - from 3 days ago

Medium to poor Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Facebook information besides reviews

Most commonly sought information by Facebook customers looking for reviews