Facebook Customer Reviews

HomeRead Customer ReviewsFacebook Customer Reviews

Facebook Ratings Summary

SUPPORT QUALITY
1.4
OUT OF 5
COMMUNICATION
1.7
OUT OF 5
RESPONSIVENESS
24.1
MINUTES - AVERAGE
OVERALL RATING
2.1
OUT OF 5


See how Facebook has done over time on our Facebook ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Facebook too - we need to keep each other informed!


Recent Facebook Reviews 1 - 15 of 2301

Write your own review... 

 by brit list - from 16 hrs ago

Recording picked up I didn't get to speak to anyone Read full review ›
Write your own review... 

 by nnnn - from 23 hrs ago

Someone haked my fb and want to call them.this stupid think got me real mad I don't understand why this asshole wasting ppls time. Read full review ›
Write your own review... 

 by Bonnie Hines Pass - from 23 hrs ago

I need to cancel one of the two facebook sites I have on file. One is under one name and the other under another. This is confusing to all Read full review ›
Write your own review... 

 by Leslie Weinberg? - from 1 day ago

Someone needs to call me so I am able to speak to a person. I requested a code to get a way to change my password, but when they (a number o Read full review ›
Write your own review... 

 by carlmorton - from 1 day ago

Can not log in on my cellphone !!! ? Read full review ›
Write your own review... 

 by jennifer wolfe - from 1 day ago

said that at this time telephone support for facebook is not available. to go to the help center at facebook.com which is not helpful! utter Read full review ›
Write your own review... 

 by j - from 1 day ago

tell people not to call you are busy counting money. why do you even have a phone number for issues you could care less Read full review ›
Write your own review... 

 by Amber - from 1 day ago

WORTHLESS! Been locked out of my Facebook for 2 days and now it tells me my birthday is wrong. Seriously ready to deactivate my Facebook. It Read full review ›
Write your own review... 

 by Anonymous - from 1 day ago

Hung up on me without allowing me to leave message or answering Read full review ›
Write your own review... 

 by Tim Hay - from 1 day ago

There is no customer support available at this time???? What does that mean?? Read full review ›
Write your own review... 

 by Gunay George - from 1 day ago

Facebook app on the iPad or the apple macbook did not allow me to upload any videos. I called and I didm't get any answer and I questioned t Read full review ›
Write your own review... 

 by chandria patterson - from 1 day ago

I couldnt talk to anyone Read full review ›
Write your own review... 

 by Anonymous - from 1 day ago

Terrible. Its like FB does not want to talk to people. Read full review ›
Write your own review... 

 by Anonymous - from 2 days ago

I really, really dislike Facebook. Just never works for me . . . Read full review ›
Write your own review... 

 by rossina.foster.1 - from 2 days ago

they cant help Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Facebook information besides reviews

Most commonly sought information by Facebook customers looking for reviews