Facebook, would you please desable Xuural Cayn...
A Facebook customer review by GetHuman user ~AhmedMubarak Mohamed from November 21st, 2017
Background on ~AhmedMubarak Mohamed's case
GetHuman: ~AhmedMubarak Mohamed - can you tell our other Facebook customers when your case took place?
~AhmedMubarak Mohamed: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~AhmedMubarak Mohamed a list of common Facebook problems)
~AhmedMubarak Mohamed: "Merge Pages" was why I was trying to contact.
~AhmedMubarak Mohamed's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AhmedMubarak Mohamed: Facebook, would you please desable Xuural Cayn account. She has passed away last weekend. Please remove her account.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~AhmedMubarak Mohamed: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AhmedMubarak Mohamed: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~AhmedMubarak Mohamed: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~AhmedMubarak Mohamed: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AhmedMubarak Mohamed taken from his Facebook customer service problem that occurred on November 11th, 2017.