I can't loging to my Facebook account
A Facebook customer review by GetHuman user ~marie dorise freeman from November 22nd, 2017
Background on ~marie dorise freeman's case
GetHuman: ~marie dorise freeman - can you tell our other Facebook customers when your case took place?
~marie dorise freeman: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~marie dorise freeman a list of common Facebook problems)
~marie dorise freeman: "Setup an account" was why I was trying to contact.
~marie dorise freeman's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marie dorise freeman: I can't loging to my Facebook account
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~marie dorise freeman: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marie dorise freeman: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~marie dorise freeman: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~marie dorise freeman: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~marie dorise freeman taken from his Facebook customer service problem that occurred on November 14th, 2017.