I need to cancel one of the two facebook sites...
A Facebook customer review by GetHuman user ~Bonnie Hines Pass from November 23rd, 2017
Background on ~Bonnie Hines Pass's case
GetHuman: ~Bonnie Hines Pass - can you tell our other Facebook customers when your case took place?
~Bonnie Hines Pass: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Bonnie Hines Pass a list of common Facebook problems)
~Bonnie Hines Pass: "Delete Account" was why I was trying to contact.
~Bonnie Hines Pass's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bonnie Hines Pass: I need to cancel one of the two facebook sites I have on file. One is under one name and the other under another. This is confusing to all who are trying to contact me. There is nowhere in your online tech help that will help me with this. I need one cancelled.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Bonnie Hines Pass: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bonnie Hines Pass: I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Bonnie Hines Pass: For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Bonnie Hines Pass: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bonnie Hines Pass taken from his Facebook customer service problem that occurred on November 18th, 2017.