Facebook: NO RESPONSE IN ANY FASHION...YOU HAVE A "JUDAS...
A Facebook customer review by GetHuman user ~ANN from November 23rd, 2017
Background on ~ANN's case
GetHuman: ~ANN - can you tell our other Facebook customers when your case took place?
~ANN: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~ANN a list of common Facebook problems)
~ANN: "Flagged Post" was why I was trying to contact.
~ANN's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANN: NO RESPONSE IN ANY FASHION...YOU HAVE A "JUDAS" WORKING AGAINST AMERICA WORKING FOR YOU. **SOMEONE WHO "REMOVES" WHAT I AM TRYING TO SAY. IT HAS HAPPENED * TIMES. AM I BEING MONITORED BECAUSE I TELL THE TRUTH? I SAID ABOUT WASHINGTON DC..."IF YOU HAVE A REFRIGERATOR FILLED WITH VEGETABLES AND SOME GO BAD, WHAT DO YOU DO WITH THEM??? THREE TIMES IT WAS NOT ALLOWED TO PRINT? WHY? WHAT WOULD YOU DO WITH A DRAWER WITH BAD FOOD IN IT? IF YOU KEEP MY EXAMPLE OFF OF FACE BOOK, THEN IT TELLS ME WHO YOU ARE AND YOUR POSITION IN THE USA.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~ANN: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANN: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~ANN: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~ANN: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANN taken from his Facebook customer service problem that occurred on November 14th, 2017.