Facebook: I have two pages both are Business and the are...
A Facebook customer review by GetHuman user ~Pastor Romelus from November 23rd, 2017
Background on ~Pastor Romelus's case
GetHuman: ~Pastor Romelus - can you tell our other Facebook customers when your case took place?
~Pastor Romelus: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Pastor Romelus a list of common Facebook problems)
~Pastor Romelus: "Account hacked" was why I was trying to contact.
~Pastor Romelus's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pastor Romelus: I have two pages both are Business and the are connected. I need to separate them. How can I do that? email me back at *****@***.com
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Pastor Romelus: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pastor Romelus: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Pastor Romelus: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Pastor Romelus: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pastor Romelus taken from his Facebook customer service problem that occurred on November 14th, 2017.