i can't go to facebook to login, it keep tellin...
A Facebook customer review by GetHuman user ~carlos tunstall from November 24th, 2017
Background on ~carlos tunstall's case
GetHuman: ~carlos tunstall - can you tell our other Facebook customers when your case took place?
~carlos tunstall: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~carlos tunstall a list of common Facebook problems)
~carlos tunstall: "Can't Receive Code to Reset" was why I was trying to contact.
~carlos tunstall's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carlos tunstall: i can't go to facebook to login, it keep telling me the page cannot be displayed (*****a**), please help me please
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~carlos tunstall: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carlos tunstall: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~carlos tunstall: For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~carlos tunstall: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carlos tunstall taken from his Facebook customer service problem that occurred on November 15th, 2017.