Facebook: Please fix seerver cannot connect * days now
A Facebook customer review by GetHuman user ~amina darson from November 24th, 2017
Background on ~amina darson's case
GetHuman: ~amina darson - can you tell our other Facebook customers when your case took place?
~amina darson: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~amina darson a list of common Facebook problems)
~amina darson: "Merge Pages" was why I was trying to contact.
~amina darson's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amina darson: Please fix seerver cannot connect * days now
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~amina darson: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amina darson: I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~amina darson: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~amina darson: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amina darson taken from his Facebook customer service problem that occurred on November 20th, 2017.