Facebook: i cant get my hompage to show because of the...
A Facebook customer review by GetHuman user ~allan troxel from November 25th, 2017
Background on ~allan troxel's case
GetHuman: ~allan troxel - can you tell our other Facebook customers when your case took place?
~allan troxel: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~allan troxel a list of common Facebook problems)
~allan troxel: "Refund" was why I was trying to contact.
~allan troxel's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~allan troxel: i cant get my hompage to show because of the sidebar adds are so large i cant do or see
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~allan troxel: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~allan troxel: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~allan troxel: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~allan troxel: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~allan troxel taken from his Facebook customer service problem that occurred on November 18th, 2017.