Facebook: I can't get on my fb it's blocked
A Facebook customer review by GetHuman user ~Pamela pack huepers from November 26th, 2017
Background on ~Pamela pack huepers's case
GetHuman: ~Pamela pack huepers - can you tell our other Facebook customers when your case took place?
~Pamela pack huepers: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Pamela pack huepers a list of common Facebook problems)
~Pamela pack huepers: "Reset Password" was why I was trying to contact.
~Pamela pack huepers's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pamela pack huepers: I can't get on my fb it's blocked
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Pamela pack huepers: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pamela pack huepers: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Pamela pack huepers: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Pamela pack huepers: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pamela pack huepers taken from his Facebook customer service problem that occurred on November 21st, 2017.