Facebook: How can I get two accounts deleted?
A Facebook customer review by GetHuman user ~Mzj Scott from November 26th, 2017
Background on ~Mzj Scott's case
GetHuman: ~Mzj Scott - can you tell our other Facebook customers when your case took place?
~Mzj Scott: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Mzj Scott a list of common Facebook problems)
~Mzj Scott: "Messenger problems" was why I was trying to contact.
~Mzj Scott's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mzj Scott: How can I get two accounts deleted?
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Mzj Scott: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mzj Scott: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Mzj Scott: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Mzj Scott: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mzj Scott taken from his Facebook customer service problem that occurred on November 17th, 2017.