Facebook: No puedo entrar amy cuenta
A Facebook customer review by GetHuman user ~Bladimir carpintebrio from November 28th, 2017
Background on ~Bladimir carpintebrio's case
GetHuman: ~Bladimir carpintebrio - can you tell our other Facebook customers when your case took place?
~Bladimir carpintebrio: Yeah. It was evening, on November 22nd.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Bladimir carpintebrio a list of common Facebook problems)
~Bladimir carpintebrio: "Recover Disabled Account" was why I was trying to contact.
~Bladimir carpintebrio's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bladimir carpintebrio: No puedo entrar amy cuenta
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Bladimir carpintebrio: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bladimir carpintebrio: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Bladimir carpintebrio: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Bladimir carpintebrio: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bladimir carpintebrio taken from his Facebook customer service problem that occurred on November 22nd, 2017.