Fanbox.com: Fanbox support is fast and responsive. Fanbox i...
A Fanbox.com customer review by GetHuman user ~Negelyn Fernandez from November 25th, 2017
Background on ~Negelyn Fernandez's case
GetHuman: ~Negelyn Fernandez - can you tell our other Fanbox.com customers when your case took place?
~Negelyn Fernandez: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Fanbox.com, and if so, how?
GetHuman: And which of these common Fanbox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Negelyn Fernandez a list of common Fanbox.com problems)
~Negelyn Fernandez: "Technical support" was why I was trying to call.
~Negelyn Fernandez's review of Fanbox.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fanbox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Negelyn Fernandez: Fanbox support is fast and responsive. Fanbox is great. It really helped me on my financial needs.
GetHuman: Let's quantify your experience contacting Fanbox.com. On a scale of 1 to 5, how easy is it go get help on a Fanbox.com problem?
~Negelyn Fernandez: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Negelyn Fernandez: I'd give them a five out of five on communication.
GetHuman: And what about Fanbox.com's ability to quickly and effectively address your problem?
~Negelyn Fernandez: For that I would say five out of five.
GetHuman: And finally- any advice for other Fanbox.com customers?
~Negelyn Fernandez: Call them early in the day or late. Don't forget any personal or account information you might need for Fanbox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Negelyn Fernandez taken from his Fanbox.com customer service problem that occurred on November 21st, 2017.