Fast Lane (Massachusetts Ez-Pass) Customer Reviews

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Fast Lane (Massachusetts Ez-Pass) Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.2
OUT OF 5
RESPONSIVENESS
4.1
MINUTES - AVERAGE
OVERALL RATING
4.5
OUT OF 5


See how Fast Lane (Massachusetts Ez-Pass) has done over time on our Fast Lane (Massachusetts Ez-Pass) ratings page.
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Recent Fast Lane (Massachusetts Ez-Pass) Reviews 1 - 15 of 78

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 by Anonymous - from 13 hrs ago

So far I've been on hold for 45 minutes in an attempt to pay a violation. FORTY FIVE MINUTES. To give them money! Are you kidding me? And Read full review ›
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 by mytwins - from 14 hrs ago

The attendant was very helpful thanks for her. I was at a total lost before I get to her ...... Read full review ›
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 by Ana - from 17 hrs ago

Super fast and easy. Thanks! Read full review ›
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 by awayinva - from 4 days ago

Jenn was awesome! Read full review ›
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 by AF Retiree - from 14 days ago

Had everything but my PIN # when trying to get a reminder of my Account # but without the PIN, there's nothing they can do. Who remembers t Read full review ›
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 by Anonymous - from 16 days ago

great Read full review ›
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 by Anonymous - from 25 days ago

I have been on the phone for 30 minutes following all the instructions and did not receiving help. Could not get connected to a human being Read full review ›
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 by kathy - from 1 mo ago

prompt response and resolution of my questions Read full review ›
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 by Barbara - from 1 mo ago

The old telephone system you had was so much better. It takes too long now to get regular info that a person who is already a member, to ge Read full review ›
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 by Anonymous - from 1 mo ago

Finally put in a random string of numbers for my account and they transferred me to a person. (I was calling because I was never sent my acc Read full review ›
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 by Anonymous - from 1 mo ago

Excellent. Before I got this I tried 4 times and no successful - in fact the system hung up on my twice. I'm saving this URL! Read full review ›
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 by Groggie - from 1 mo ago

Very pleasant and answered any and all questions Read full review ›
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 by Anonymous - from 1 mo ago

issue resolved promptly and curtiously Read full review ›
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 by anonymous - from 1 mo ago

Fast and easy Read full review ›
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 by Anonymous - from 1 mo ago

VERY VERY Helpful Read full review ›
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