Fast Lane (Massachusetts Ez-Pass) Customer Reviews

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Fast Lane (Massachusetts Ez-Pass) Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.0
OUT OF 5
RESPONSIVENESS
3.4
MINUTES - AVERAGE
OVERALL RATING
4.5
OUT OF 5


See how Fast Lane (Massachusetts Ez-Pass) has done over time on our Fast Lane (Massachusetts Ez-Pass) ratings page.
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Recent Fast Lane (Massachusetts Ez-Pass) Reviews 1 - 15 of 30

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 by Anonymous - from 7 days ago

Very helpful assistance. Read full review ›
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 by Anonymous - from 11 days ago

No answer Read full review ›
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 by kathleen - from 11 days ago

the customer service rep was very helpful. Read full review ›
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 by map05 - from 17 days ago

No one spoke to me... I don't have easy pass but all the lights on toll booths were red easy pass was the only green one so I thought I had Read full review ›
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 by Anonymous - from 29 days ago

No one answered Read full review ›
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 by Anonymous - from 1 mo ago

question about violation; received excellent (and compassionate) response about appeal process Read full review ›
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 by JHL27 - from 1 mo ago

Fast and painless to get my account number and add new billing information Read full review ›
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 by Anonymous - from 1 mo ago

quick and easy for an address and change in method of payment Read full review ›
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 by LJCMC - from 1 mo ago

MY PIN WAS CHANGED TO ONE I DID NOT PICK AND THEY WONT DO ANYTHING TO ASSIST ME. ALL I WANTED TO DO WAS PUT MONEY ON THE DAMN THING. YOU S Read full review ›
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 by Anonymous - from 1 mo ago

Forgot my acct #. Quick and painless to get if you remember your PIN. Read full review ›
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 by parttimelvr - from 2 mos ago

Quick and Painless Read full review ›
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 by Amacdon353 - from 2 mos ago

I spoke with Kelly. She extremely helpful. I did not feel rushed or "stupid" excellent customer service skills. Thank you very much Read full review ›
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 by Smokey smoke - from 2 mos ago

Fast, pleasant and helpful Read full review ›
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 by Anonymous - from 2 mos ago

Excellent service. Keep up the good work. Read full review ›
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 by Anonymous - from 2 mos ago

much easier than I wexpected! Read full review ›
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