Fast Lane (Massachusetts Ez-Pass) Customer Reviews

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Fast Lane (Massachusetts Ez-Pass) Ratings Summary

SUPPORT QUALITY
4.0
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
5.4
MINUTES - AVERAGE
OVERALL RATING
4.0
OUT OF 5


See how Fast Lane (Massachusetts Ez-Pass) has done over time on our Fast Lane (Massachusetts Ez-Pass) ratings page.
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Recent Fast Lane (Massachusetts Ez-Pass) Reviews 1 - 15 of 78

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 by Anonymous - from 4 days ago

Impossible to navigate their system. Then when I got person (thanks to gethuman) they transferred me to another department where I had to wa Read full review ›
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 by Kerriann420 - from 7 days ago

Got someone on the line quickly and he will call me back with the answers to my questions. (I needed confirmation that they received my app Read full review ›
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 by Anonymous - from 14 days ago

Ron was very helpful and courteous Read full review ›
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 by Anonymous - from 17 days ago

great job spoke to someone quickly Read full review ›
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 by Anonymous - from 19 days ago

My first call the Rep was very rude and hanged up on me after 2 min. My second call I got a neutral rep who solved my problem. Read full review ›
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 by jpjvreilly - from 1 mo ago

Wow! Thank you so much for taking care of our issue so quickly! This is a terrific operation- shout outs to Sarah! Read full review ›
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 by 31313 - from 2 mos ago

Adam was most helpful - courteous, friendly, professional. Read full review ›
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 by Anonymous - from 2 mos ago

very fast Read full review ›
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 by Dave - from 2 mos ago

great people Read full review ›
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 by skvenus - from 2 mos ago

Could be better Read full review ›
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 by cbrady2001 - from 2 mos ago

Great gal. Pleasant, quick and correct. Made me happy to have had a problem!! Read full review ›
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 by Anonymous - from 2 mos ago

super helpful since we had moved from MA and all was changed Read full review ›
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 by Anonymous - from 2 mos ago

Very fast, make sure you either press 1 for English or 2 for Spanish before pressing.3, 9, and 2. Read full review ›
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 by Anonymous - from 2 mos ago

perfect Read full review ›
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 by Anonymous - from 3 mos ago

no good at all Read full review ›
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