Fast Lane (Massachusetts Ez-Pass) Customer Reviews

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Fast Lane (Massachusetts Ez-Pass) Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.2
OUT OF 5
RESPONSIVENESS
4.3
MINUTES - AVERAGE
OVERALL RATING
4.5
OUT OF 5


See how Fast Lane (Massachusetts Ez-Pass) has done over time on our Fast Lane (Massachusetts Ez-Pass) ratings page.
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Recent Fast Lane (Massachusetts Ez-Pass) Reviews 1 - 15 of 78

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 by MovingToTexas - from 5 days ago

These ******* are typical of the arrogant ************ who run the Commonwealth of Massachusetts. It is like a ******* Ponzi scheme. What ot Read full review ›
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 by Anonymous - from 7 days ago

I have been struggling for more went tothan a month trying to register one additional FastLane account. I picked up two transponders at Herb Read full review ›
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 by Anonymous - from 9 days ago

Well spoken and knowledgable service rep. Answered my questions and assisted me with payment process. Read full review ›
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 by Anonymous - from 10 days ago

Should look at this site sooner, could have saved a half hour Read full review ›
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 by Anonymous - from 11 days ago

Love this site! Read full review ›
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 by Anonymous - from 16 days ago

fine Read full review ›
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 by Anonymous - from 18 days ago

Their call routing software i horrible - not surprising for a quasi-state agency Read full review ›
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 by Anonymous - from 22 days ago

So far I've been on hold for 45 minutes in an attempt to pay a violation. FORTY FIVE MINUTES. To give them money! Are you kidding me? And Read full review ›
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 by mytwins - from 22 days ago

The attendant was very helpful thanks for her. I was at a total lost before I get to her ...... Read full review ›
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 by Ana - from 22 days ago

Super fast and easy. Thanks! Read full review ›
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 by awayinva - from 26 days ago

Jenn was awesome! Read full review ›
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 by AF Retiree - from 1 mo ago

Had everything but my PIN # when trying to get a reminder of my Account # but without the PIN, there's nothing they can do. Who remembers t Read full review ›
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 by Anonymous - from 1 mo ago

great Read full review ›
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 by Anonymous - from 1 mo ago

I have been on the phone for 30 minutes following all the instructions and did not receiving help. Could not get connected to a human being Read full review ›
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 by kathy - from 1 mo ago

prompt response and resolution of my questions Read full review ›
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