FedEx Forum: I am still waiting as we speak. This is ridicul...
A FedEx Forum customer review by GetHuman user ~Tiger Fan from November 18th, 2017
Background on ~Tiger Fan's case
GetHuman: ~Tiger Fan - can you tell our other FedEx Forum customers when your case took place?
~Tiger Fan: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to FedEx Forum, and if so, how?
GetHuman: And which of these common FedEx Forum customer issues best describes the reason you wanted to talk to them?
(Shows ~Tiger Fan a list of common FedEx Forum problems)
~Tiger Fan: "Track item" was why I was trying to call.
~Tiger Fan's review of FedEx Forum customer service
GetHuman: So how would you sum up your experience for GetHuman's FedEx Forum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tiger Fan: I am still waiting as we speak. This is ridiculous.I don't think anyone is in and they just forgot to turn the phone over to message saying the hours or something.
GetHuman: Let's quantify your experience contacting FedEx Forum. On a scale of 1 to 5, how easy is it go get help on a FedEx Forum problem?
~Tiger Fan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tiger Fan: I'd give them a three out of five on communication.
GetHuman: And what about FedEx Forum's ability to quickly and effectively address your problem?
~Tiger Fan: For that I would say two out of five.
GetHuman: And finally- any advice for other FedEx Forum customers?
~Tiger Fan: Call them early in the day or late. Don't forget any personal or account information you might need for FedEx Forum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tiger Fan taken from his FedEx Forum customer service problem that occurred on November 14th, 2017.
FedEx Forum
1.00 of 5 stars | 11 reviews
~Tiger Fan's FedEx Forum Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like FedEx Forum, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with FedEx Forum in any way.