Fingerhut: I will never shop with them again UPS sent thre...

A Fingerhut customer review by GetHuman user ~Sexy slim from November 23rd, 2017

Background on ~Sexy slim 's case

GetHuman: ~Sexy slim - can you tell our other Fingerhut customers when your case took place?
~Sexy slim : Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
~Sexy slim : I used the 800-208-2500 number I found for on the GetHuman Fingerhut customer phone number page I was on: Fingerhut Customer Service Phone Number
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~Sexy slim a list of common Fingerhut problems)
~Sexy slim : "Change order" was why I was trying to call.

~Sexy slim 's review of Fingerhut customer service

GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sexy slim : I will never shop with them again UPS sent three items back to the senders because we wasn't home to get the items and they can only hold items at UPS for * days only so it been over * weeks now and still no credit are return on my account and you can look at the tracking number to see they where reshipped back to them..********************************************************
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~Sexy slim : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sexy slim : I'd give them a one out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~Sexy slim : For that I would say five out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~Sexy slim : Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sexy slim taken from his Fingerhut customer service problem that occurred on November 15th, 2017.

Fingerhut

2.00 of 5 stars | 126 reviews

~Sexy slim 's Fingerhut Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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