Fingerhut: didnt do anything for me no help and he wanted...
A Fingerhut customer review by GetHuman user ~big dog from November 23rd, 2017
Background on ~big dog's case
GetHuman: ~big dog - can you tell our other Fingerhut customers when your case took place?
~big dog: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~big dog a list of common Fingerhut problems)
~big dog: "Make a payment" was why I was trying to call.
~big dog's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~big dog: didnt do anything for me no help and he wanted me done quick
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~big dog: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~big dog: I'd give them a four out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~big dog: For that I would say five out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~big dog: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~big dog taken from his Fingerhut customer service problem that occurred on November 15th, 2017.