Fingerhut: i wont to talk to someone

A Fingerhut customer review by GetHuman user ~larry looney from November 24th, 2017

Background on ~larry looney's case

GetHuman: ~larry looney - can you tell our other Fingerhut customers when your case took place?
~larry looney: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Fingerhut, and if so, how?
~larry looney: I used the 800-208-2500 number I found for on the GetHuman Fingerhut customer phone number page I was on: Fingerhut Customer Service Phone Number
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~larry looney a list of common Fingerhut problems)
~larry looney: "Refund an Order" was why I was trying to call.

~larry looney's review of Fingerhut customer service

GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~larry looney: i wont to talk to someone
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~larry looney: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~larry looney: I'd give them a one out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~larry looney: For that I would say one out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~larry looney: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~larry looney taken from his Fingerhut customer service problem that occurred on November 21st, 2017.

Fingerhut

2.00 of 5 stars | 126 reviews

~larry looney's Fingerhut Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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