Fingerhut: I didn't have to wait and thanks for setting up...
A Fingerhut customer review by GetHuman user ~Terri Diane from November 26th, 2017
Background on ~Terri Diane's case
GetHuman: ~Terri Diane - can you tell our other Fingerhut customers when your case took place?
~Terri Diane: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~Terri Diane a list of common Fingerhut problems)
~Terri Diane: "Refund an Order" was why I was trying to call.
~Terri Diane's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Terri Diane: I didn't have to wait and thanks for setting up my payment to work with my income..
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~Terri Diane: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Terri Diane: I'd give them a four out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~Terri Diane: For that I would say five out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~Terri Diane: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Terri Diane taken from his Fingerhut customer service problem that occurred on November 17th, 2017.