Fingerhut: Unbelievable.Drives me insane.
A Fingerhut customer review by GetHuman user ~can wroble from November 27th, 2017
Background on ~can wroble 's case
GetHuman: ~can wroble - can you tell our other Fingerhut customers when your case took place?
~can wroble : Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~can wroble a list of common Fingerhut problems)
~can wroble : "Refund an Order" was why I was trying to call.
~can wroble 's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~can wroble : Unbelievable.Drives me insane.
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~can wroble : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~can wroble : I'd give them a one out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~can wroble : For that I would say three out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~can wroble : Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~can wroble taken from his Fingerhut customer service problem that occurred on November 22nd, 2017.