First National Bank of Omaha: service is average. pressing * speeds up wait t...
A First National Bank of Omaha customer review by GetHuman user GetHuman-244980 from October 30th, 2017
Background on GetHuman-244980's case
GetHuman: GetHuman-244980 - can you tell our other First National Bank of Omaha customers when your case took place?
GetHuman-244980: Yes I can. It was morning, on October 23rd.
GetHuman: Did you reach out to First National Bank of Omaha, and if so, how?
GetHuman: And which of these common First National Bank of Omaha customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-244980 a list of common First National Bank of Omaha problems)
GetHuman-244980: "Question" was why I was trying to call.
GetHuman-244980's review of First National Bank of Omaha customer service
GetHuman: So how would you sum up your experience for GetHuman's First National Bank of Omaha customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-244980: service is average. pressing * speeds up wait time, avoids confusing prompts.
GetHuman: Let's quantify your experience contacting First National Bank of Omaha. On a scale of 1 to 5, how easy is it go get help on a First National Bank of Omaha problem?
GetHuman-244980: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-244980: I'd give them a two out of five on communication.
GetHuman: And what about First National Bank of Omaha's ability to quickly and effectively address your problem?
GetHuman-244980: For that I would say five out of five.
GetHuman: And finally- any advice for other First National Bank of Omaha customers?
GetHuman-244980: Call them early in the day or late. Don't forget any personal or account information you might need for First National Bank of Omaha to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-244980 taken from his First National Bank of Omaha customer service problem that occurred on October 23rd, 2017.
First National Bank of Omaha
4.00 of 5 stars | 16 reviews
GetHuman-244980's First National Bank of Omaha Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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