First Premier Bank: The service was great the phone number worked p...

A First Premier Bank customer review by GetHuman user ~nichole from November 20th, 2017

Background on ~nichole's case

GetHuman: ~nichole - can you tell our other First Premier Bank customers when your case took place?
~nichole: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to First Premier Bank, and if so, how?
~nichole: I used the 800-987-5521 number I found for on the GetHuman First Premier Bank customer phone number page I was on: First Premier Bank Customer Service Phone Number
GetHuman: And which of these common First Premier Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~nichole a list of common First Premier Bank problems)
~nichole: "Question" was why I was trying to call.

~nichole's review of First Premier Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's First Premier Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nichole: The service was great the phone number worked perfectly
GetHuman: Let's quantify your experience contacting First Premier Bank. On a scale of 1 to 5, how easy is it go get help on a First Premier Bank problem?
~nichole: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nichole: I'd give them a four out of five on communication.
GetHuman: And what about First Premier Bank's ability to quickly and effectively address your problem?
~nichole: For that I would say five out of five.
GetHuman: And finally- any advice for other First Premier Bank customers?
~nichole: Call them early in the day or late. Don't forget any personal or account information you might need for First Premier Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nichole taken from his First Premier Bank customer service problem that occurred on November 18th, 2017.

First Premier Bank

3.67 of 5 stars | 32 reviews

~nichole's First Premier Bank Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like First Premier Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with First Premier Bank in any way.

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